Privacy policy

Last updated: July 2026

Amplified Creative Experiences (“ACE”, “we”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why, and how we handle it. It is written to meet our obligations under the Australian Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs).

Who we are

Amplified Creative Experiences is a sole operator business run by Erin Nelson, based in Port Hedland, Western Australia. ABN: [ERIN TO CONFIRM]. For any privacy question or request, contact us at erin@amplifiedcreativeexperiences.com.au.

What we collect

We only collect information that is reasonably necessary for our work.

Information you give us

When you submit the enquiry form or email us, we collect the details you provide: your name, company or organisation, email address, phone number, project type, location, estimated dates, budget range and anything you write in your message.

Information collected automatically

When you visit this website, limited technical and usage information may be collected through analytics, such as pages viewed, approximate location (city or region level), device and browser type, and how you reached the site. This is used in aggregate to understand how the site is used. We do not use this to identify you personally.

Why we collect it and how we use it

• To respond to your enquiry and discuss a potential project.
• To provide and manage our services if you engage us.
• To maintain records and meet our legal and business obligations.
• To understand and improve how this website performs.

We do not sell your personal information, and we do not send marketing emails unless you have specifically asked us to.

Third-party platforms

We use a small number of reputable third-party services to run this website and handle enquiries. Each collects only what it needs for its function.

• Google Analytics 4 (GA4) provides aggregate website analytics. It may set cookies and collect usage and approximate-location data. See Google’s privacy policy. You can opt out using the Google Analytics opt-out add-on.
• Formspree processes and delivers submissions from our enquiry form to us. The details you enter in the form pass through Formspree. See Formspree’s privacy policy.
• Cloudflare hosts and delivers this website and provides security and performance services. It may process technical connection data such as your IP address to serve the site securely. See Cloudflare’s privacy policy.

Overseas disclosure

Some of the third-party providers above are based in, or store data in, countries outside Australia, including the United States. By using this website or submitting an enquiry, you acknowledge that your information may be processed overseas. We take reasonable steps to use providers that handle information securely and consistently with the Australian Privacy Principles.

Data retention and security

We keep enquiry and client information only for as long as it is needed for the purpose it was collected, or as required by law, after which it is deleted or de-identified. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including using reputable service providers and secure connections. No online service can be guaranteed to be completely secure.

Your rights

Under the Australian Privacy Principles, you may:

• ask for access to the personal information we hold about you;
• ask us to correct information that is inaccurate or out of date;
• ask us to delete information we no longer need to hold.

To make a request, email erin@amplifiedcreativeexperiences.com.au. If you are not satisfied with how we have handled your information, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with its effective date.

See also our terms and conditions, or return to the home page.